At www.solematel.shop, we prioritize swift and secure delivery for all your orders. Our team processes shipments within 1-2 business days after payment confirmation, ensuring your carefully curated selection of lifestyle and performance gear reaches you in pristine condition. Whether you're updating your everyday essentials or preparing for seasonal adventures, our logistics network is optimized to handle diverse product categories with specialized packaging.

Processing typically completes within 48 hours, though seasonal demand may occasionally extend this period. Domestic deliveries generally arrive within 5-7 business days post-dispatch, while international shipments require 10-20 business days depending on destination. Note that remote locations and customs clearance may add transit days. You'll receive email notifications at each milestone.

We offer transparent pricing with automatic discounts at checkout:

• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Economy Shipping (10-15 Business Days): Applies automatically to orders over $60

We currently serve 30+ countries across North America, Europe, and select Asian markets. Some restrictions apply to overseas territories and remote regions – during checkout, our system will verify deliverability to your address. Unfortunately, we cannot ship to embargoed countries or areas with carrier limitations.

Within 24 hours of dispatch, you'll receive a tracking link via email. Our system integrates with major carriers like USPS, DHL, and FedEx for real-time updates. For consolidated orders, each package receives separate tracking. Simply click your tracking number or visit our Order Status page with your 8-digit reference code.

While 98% of deliveries arrive on time, occasional delays occur due to weather or customs. If your tracking shows no movement for 7+ days or the estimated delivery window has passed, contact [email protected] with your order number. We'll initiate carrier investigations and provide replacement options if needed.

International customers are responsible for any customs fees, which vary by country and order value. These charges are separate from your purchase and payable upon delivery. We declare all items at actual value and cannot mark shipments as gifts. For estimates, consult your local customs office before ordering.